Incidents | Rupt Incidents reported on status page for Rupt https://status.rupt.dev/ https://d1lppblt9t2x15.cloudfront.net/logos/6dc770f9a0921187c5838f85d7e4dac0.png Incidents | Rupt https://status.rupt.dev/ en API responses degraded https://status.rupt.dev/incident/611808 Mon, 30 Jun 2025 15:27:00 -0000 https://status.rupt.dev/incident/611808#76b56cfaff2789b43e8c3a59365fb79cabd8c5f7e17db45b5befdb7083a05af1 API gatway containers updated and now fully operational. API latency should be back to normal now. API responses degraded https://status.rupt.dev/incident/611808 Mon, 30 Jun 2025 15:08:00 -0000 https://status.rupt.dev/incident/611808#517976354f3e98378f732659b464b42c965f6e14815c28b58863f03ca5d789e9 Our API gateway provider is depricating container registry and some API gateway instances may not scale properly for the next hour. APIs recovered https://status.rupt.dev/ Fri, 16 May 2025 18:14:10 +0000 https://status.rupt.dev/#a1c4707d7f8b21afc4131fadcf33c4e7395f6b2e8dbb4eb1fe551c6daec94749 APIs recovered APIs went down https://status.rupt.dev/ Fri, 16 May 2025 18:13:00 +0000 https://status.rupt.dev/#a1c4707d7f8b21afc4131fadcf33c4e7395f6b2e8dbb4eb1fe551c6daec94749 APIs went down APIs recovered https://status.rupt.dev/ Mon, 12 May 2025 13:51:11 +0000 https://status.rupt.dev/#0a61c911ff0acd851a0ea043e2e3543efa61db1b74b9f96ad4b6631d609a6bbc APIs recovered APIs went down https://status.rupt.dev/ Mon, 12 May 2025 13:45:35 +0000 https://status.rupt.dev/#0a61c911ff0acd851a0ea043e2e3543efa61db1b74b9f96ad4b6631d609a6bbc APIs went down Delayed dashboard views https://status.rupt.dev/incident/560682 Mon, 12 May 2025 13:38:00 -0000 https://status.rupt.dev/incident/560682#28092f2c2c382d9d63d2a3abe3a8a691c949078b854f00f5415d632ba57a194b Databases are going through an update and during this window the dashboard will be slow Delayed dashboard views https://status.rupt.dev/incident/560682 Mon, 12 May 2025 13:38:00 -0000 https://status.rupt.dev/incident/560682#28092f2c2c382d9d63d2a3abe3a8a691c949078b854f00f5415d632ba57a194b Databases are going through an update and during this window the dashboard will be slow Reporting updates may affect speed of responses https://status.rupt.dev/incident/558855 Thu, 08 May 2025 19:24:00 -0000 https://status.rupt.dev/incident/558855#52489bc2dc0147d67a7d3cc7e481195260143a0cee04d2ed2e5205a36787252f The team is updating the reporting performance. During this upgrade, the latency of responses will increase. APIs recovered https://status.rupt.dev/ Tue, 06 May 2025 16:42:56 +0000 https://status.rupt.dev/#e3a82c804356e160f8362e35ccd411a82f3c2c15ea35fe4b83be7fb7577b344c APIs recovered APIs went down https://status.rupt.dev/ Tue, 06 May 2025 16:41:23 +0000 https://status.rupt.dev/#e3a82c804356e160f8362e35ccd411a82f3c2c15ea35fe4b83be7fb7577b344c APIs went down API elevated error rate https://status.rupt.dev/incident/474795 Mon, 09 Dec 2024 16:14:00 -0000 https://status.rupt.dev/incident/474795#12d37737e67e1ada4bebe2ad89c6232595aa637c57cc73ac3e45bab45e3936a8 Issue has been fixed and deploy is released. Monitoring fix. API elevated error rate https://status.rupt.dev/incident/474795 Mon, 09 Dec 2024 14:56:00 -0000 https://status.rupt.dev/incident/474795#438c4174575f6b798035e265d5ad3189b7fc8e609f7974b004136ddea838e4d4 We have found the cause and are working to deploy a solution API elevated error rate https://status.rupt.dev/incident/474795 Mon, 09 Dec 2024 14:25:00 -0000 https://status.rupt.dev/incident/474795#9ba5d7228acde58fc9d108b6a62dd1a58ecf664fc8225b62703d90b76385fdec APIs are having higher latencies. we are working to diagnose and fix the issue. Dashboard reporting delayed https://status.rupt.dev/incident/447011 Sat, 19 Oct 2024 00:24:00 -0000 https://status.rupt.dev/incident/447011#7641258eb2a9978cd11c800ad6fef8f6bf018f30a55d8413a13114238a5f41ca Dashboard statistics now reporting. Dashboard reporting delayed https://status.rupt.dev/incident/447011 Fri, 18 Oct 2024 22:00:00 -0000 https://status.rupt.dev/incident/447011#ffac54ac6a6f4c11b6b3e67b7eea8fdaf6d956c73d12a7a4e0cc1993f075fde9 The dashboard statistics are delayed due to an issue with MongoDB. They will be back later today gradually. API increased response latency https://status.rupt.dev/incident/380386 Thu, 06 Jun 2024 10:57:00 -0000 https://status.rupt.dev/incident/380386#30222564097dda65087ec694aa30dc023a7dcfec63dac2b6cb5b4d132a9d87cd APIs are experiencing slower response times. We're working on a solution. Systems under maintainance https://status.rupt.dev/incident/367759 Mon, 13 May 2024 04:59:00 -0000 https://status.rupt.dev/incident/367759#f1f11e84b07ce63d6d21a7185c87dc17e83223994e9cb1cfa30b8a55187af3d1 Maintenance done. All systems back online. Success. The report here: https://www.rupt.dev/blog/rupt-maintenance-mode-report-may-2024 Systems under maintainance https://status.rupt.dev/incident/367759 Mon, 13 May 2024 04:59:00 -0000 https://status.rupt.dev/incident/367759#f1f11e84b07ce63d6d21a7185c87dc17e83223994e9cb1cfa30b8a55187af3d1 Maintenance done. All systems back online. Success. The report here: https://www.rupt.dev/blog/rupt-maintenance-mode-report-may-2024 Systems under maintainance https://status.rupt.dev/incident/367759 Mon, 13 May 2024 04:59:00 -0000 https://status.rupt.dev/incident/367759#f1f11e84b07ce63d6d21a7185c87dc17e83223994e9cb1cfa30b8a55187af3d1 Maintenance done. All systems back online. Success. The report here: https://www.rupt.dev/blog/rupt-maintenance-mode-report-may-2024 Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 04:56:17 +0000 https://status.rupt.dev/incident/367788#5fceaeaa11bf865fddaf0539887008b9200d7f6cc1a522171dda9ac48062b521 Maintenance completed Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 04:56:17 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 04:56:17 +0000 https://status.rupt.dev/incident/367788#5fceaeaa11bf865fddaf0539887008b9200d7f6cc1a522171dda9ac48062b521 Maintenance completed Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 04:56:17 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 04:56:17 +0000 https://status.rupt.dev/incident/367788#5fceaeaa11bf865fddaf0539887008b9200d7f6cc1a522171dda9ac48062b521 Maintenance completed Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 04:56:17 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 02:48:21 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 02:48:21 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Mon, 13 May 2024 02:48:21 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Systems under maintainance https://status.rupt.dev/incident/367759 Sun, 12 May 2024 05:29:00 -0000 https://status.rupt.dev/incident/367759#521fb1d3b508ca27ad8bae6a1cf4ac91a25995528274dd6ead201db636b27e27 Database recovery testing is in progress. Expected end of maintenance now Sunday 6PM PDT Systems under maintainance https://status.rupt.dev/incident/367759 Sun, 12 May 2024 05:29:00 -0000 https://status.rupt.dev/incident/367759#521fb1d3b508ca27ad8bae6a1cf4ac91a25995528274dd6ead201db636b27e27 Database recovery testing is in progress. Expected end of maintenance now Sunday 6PM PDT Systems under maintainance https://status.rupt.dev/incident/367759 Sun, 12 May 2024 05:29:00 -0000 https://status.rupt.dev/incident/367759#521fb1d3b508ca27ad8bae6a1cf4ac91a25995528274dd6ead201db636b27e27 Database recovery testing is in progress. Expected end of maintenance now Sunday 6PM PDT Systems under maintainance https://status.rupt.dev/incident/367759 Sat, 11 May 2024 05:00:00 -0000 https://status.rupt.dev/incident/367759#75874af31b828e3b9e8b5db0986697664388e10826893ca97bd7bf012d855de8 Graceful maintenance mode is still in effect and will continue until midnight PDT. No errors will happen, but accesses during this period will not be processed. Systems under maintainance https://status.rupt.dev/incident/367759 Sat, 11 May 2024 05:00:00 -0000 https://status.rupt.dev/incident/367759#75874af31b828e3b9e8b5db0986697664388e10826893ca97bd7bf012d855de8 Graceful maintenance mode is still in effect and will continue until midnight PDT. No errors will happen, but accesses during this period will not be processed. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Sat, 11 May 2024 03:59:00 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Sat, 11 May 2024 03:59:00 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Systems under maintainance https://status.rupt.dev/incident/367759 Sat, 11 May 2024 03:59:00 -0000 https://status.rupt.dev/incident/367759#2bbb9d5e73a3097c693ff08456ee60ccfe4da987592a81500c0a9da80080cd2f Access & challenges will be gracefully skipped at 9PM PDT for one hour for system maintenance. Database upgrades (graceful downtime) https://status.rupt.dev/incident/367788 Sat, 11 May 2024 03:59:00 -0000 https://status.rupt.dev/incident/367788#10c9c252af484410b7626337a837a49f0460dd2e6530862d2fa47b292d3de4c6 Databases will be ported to a faster version and therefore new access requests during this window will not be processed. No challenges issued as well. Systems under maintainance https://status.rupt.dev/incident/367759 Sat, 11 May 2024 03:59:00 -0000 https://status.rupt.dev/incident/367759#2bbb9d5e73a3097c693ff08456ee60ccfe4da987592a81500c0a9da80080cd2f Access & challenges will be gracefully skipped at 9PM PDT for one hour for system maintenance. API slow responses https://status.rupt.dev/incident/367581 Fri, 10 May 2024 17:49:00 -0000 https://status.rupt.dev/incident/367581#fdf339740ef1d7c25fb7145a26c9da2fbc50160cece3886f5e0bf4404a5e7df1 APIs are experiencing higher traffic leading to lower responses while scaling happens API slower responses https://status.rupt.dev/incident/356968 Wed, 17 Apr 2024 20:35:00 -0000 https://status.rupt.dev/incident/356968#09df4c93c02a5dd5ec4d734f168ad07613872ca330d322fd00e482ea36098940 API services are slow to respond. Challenges temporarily down https://status.rupt.dev/incident/340919 Thu, 14 Mar 2024 18:54:00 -0000 https://status.rupt.dev/incident/340919#f23756caa3bc08b63c5e114d5a98081a8801845263d01422f8934f52d9e06757 Challenges were temporarily down due to an issue calculating the challenge types. The issue lasted for 20 minutes. The issue is resolved and the fix is being deployed APIs extended response times https://status.rupt.dev/incident/327068 Thu, 15 Feb 2024 05:04:00 -0000 https://status.rupt.dev/incident/327068#9a4a31f4adb3d2bbcb7ed664442f43335c7390190f9b61e570670286cc870070 APIs are experience a higher latency. The issue is identified and fix. APIs experiencing slower response times https://status.rupt.dev/incident/323580 Wed, 07 Feb 2024 13:48:00 -0000 https://status.rupt.dev/incident/323580#8c59e9479b0952982c58be4cd56500042efc655f2aedbfdfd79cbee1ef8d9bb6 The APIs are experiencing slower responses. The issue has been found and a fix is being deployed. APIs experiencing slower response times https://status.rupt.dev/incident/323580 Wed, 07 Feb 2024 13:48:00 -0000 https://status.rupt.dev/incident/323580#8c59e9479b0952982c58be4cd56500042efc655f2aedbfdfd79cbee1ef8d9bb6 The APIs are experiencing slower responses. The issue has been found and a fix is being deployed. APIs experiencing slower response times https://status.rupt.dev/incident/323580 Wed, 07 Feb 2024 13:48:00 -0000 https://status.rupt.dev/incident/323580#8c59e9479b0952982c58be4cd56500042efc655f2aedbfdfd79cbee1ef8d9bb6 The APIs are experiencing slower responses. The issue has been found and a fix is being deployed. Dashboard data reporting delayed [Maintenance] https://status.rupt.dev/incident/312622 Sun, 14 Jan 2024 17:04:00 -0000 https://status.rupt.dev/incident/312622#0d64ff963ad498cf3adba9d830dc6e931d9c424c93eb74a6001d1d12ef442458 Data reporting in the dashboard will be delayed as regular DB cleaning is performed over the weekend. Integrations and APIs will work, but the data reporting on dashboards will be delayed. Dashboard down for a 10-minute maintenance https://status.rupt.dev/incident/294860 Fri, 01 Dec 2023 22:27:00 -0000 https://status.rupt.dev/incident/294860#3600d65363608698f1392936ba35874f8df57c8c5c8a9aff5ba9e8f23cfa66a1 The dashboard will be down for security maintenance. It will be back up shortly. Service degradation https://status.rupt.dev/incident/289163 Sun, 19 Nov 2023 01:05:00 -0000 https://status.rupt.dev/incident/289163#3f04a5224b54c597a4fef80a86a7a4d6ef10046fa23d33804f519c8e13f3a561 All services are back online. Service degradation https://status.rupt.dev/incident/289163 Sun, 19 Nov 2023 01:05:00 -0000 https://status.rupt.dev/incident/289163#3f04a5224b54c597a4fef80a86a7a4d6ef10046fa23d33804f519c8e13f3a561 All services are back online. Service degradation https://status.rupt.dev/incident/289163 Sun, 19 Nov 2023 01:05:00 -0000 https://status.rupt.dev/incident/289163#3f04a5224b54c597a4fef80a86a7a4d6ef10046fa23d33804f519c8e13f3a561 All services are back online. Service degradation https://status.rupt.dev/incident/289163 Sun, 19 Nov 2023 01:01:00 -0000 https://status.rupt.dev/incident/289163#5f69a0a3264daaad5d941abbee66fc9ceb5a5f0f1d34434abad1d4ac000b1383 APIs are slowing down to a percentage of users. Most services remain operational but have slower response times. A fix is being deployed. Service degradation https://status.rupt.dev/incident/289163 Sun, 19 Nov 2023 01:01:00 -0000 https://status.rupt.dev/incident/289163#5f69a0a3264daaad5d941abbee66fc9ceb5a5f0f1d34434abad1d4ac000b1383 APIs are slowing down to a percentage of users. Most services remain operational but have slower response times. A fix is being deployed. Service degradation https://status.rupt.dev/incident/289163 Sun, 19 Nov 2023 01:01:00 -0000 https://status.rupt.dev/incident/289163#5f69a0a3264daaad5d941abbee66fc9ceb5a5f0f1d34434abad1d4ac000b1383 APIs are slowing down to a percentage of users. Most services remain operational but have slower response times. A fix is being deployed.